Building a Social License to Operate: Human Rights, Security and Effective Grievance Procedures

social license to operate is essential for businesses seeking community acceptance and sustainable growth. Let’s explore the key components of this critical concept.

  1. Community Engagement Activities:
    • Companies should actively engage with local communities to understand their needs, concerns, and aspirations.
    • Meaningful dialogue fosters trust and helps build a positive relationship between the company and its stakeholders.
  2. Social Impact Assessment:
    • Before embarking on a project, companies must assess potential social impacts.
    • This process involves identifying risks, understanding cultural contexts, and evaluating the project’s effects on local communities.
  3. Environmental and Social Impact Management:
    • Effective management of environmental and social impacts is crucial.
    • Companies should implement mitigation measures, monitor performance, and adapt as needed.
  4. Human Rights-Compatible Grievance Redress Mechanisms:
    • Companies must establish accessible channels for community members to raise concerns.
    • These mechanisms should be transparent, impartial, and culturally sensitive.
    • Timely resolution of grievances builds trust and demonstrates commitment to human rights.

In summary, a social license to operate requires proactive engagement, responsible impact management, and a commitment to human rights. By integrating these principles, companies can foster sustainable relationships with communities and contribute to positive social change1.

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Prospect is a multi-disciplinary practice with specialist expertise in the energy and environmental sectors with particular experience in the low carbon energy sector. The firm is made up of lawyers, engineers, insurance and risk management specialists, and finance experts.

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